Transit Use

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General Guidelines

 •BICYCLES - on a seasonal basis our buses are equipped with bike racks that are available on a first-come, first-served basis. Bicycles are not permitted inside the bus for safety reasons. Use of the bicycle rack is at your own risk and you must be able to load your own bicycle.

 •SKIS AND SNOWBOARDS - if space is available, these items may be brought on board if the passenger can load without assistance and remain in control of the items.

 •STROLLERS - strollers, wagons, and similar child transport devices are permitted in their collapsed condition. Children may not remain in them while on board the transit vehicle.

 •CHILDREN - Children under 8 years old must be accompanied by an adult. Children under 6 years old must be seated.

 •STANDING - No passengers are permitted forward of the Standee Line per Federal Law. Passengers who choose to stand do so at their own risk.

 •CARRY-ON ITEMS - items may not obstruct the aisle or pose a safety concern and must remain within the immediate control of the passenger. The Free Ride is not responsible for missing, lost, or stolen items of personal property.

 •iPODs, RADIOS - Volume must be kept an acceptable level in which to not interfere with safety or annoy other passengers. We suggest that headphones be used while on board.

 •FOOD AND BEVERAGES - No food or beverages may be consumed while on board. Beverages (non-alcoholic) may be allowed on board in a spill proof container, but may not be consumed. During specific events or holidays, the Free Ride reserves the right to impose a beverage ban and not allow beverage containers of any kind.

 •SMOKING - No smoking is permitted on board, at bus stops, or inside transit facilities.  The definition of smoking includes ciggarettes, electronic ciggarettes, and marijuana.

 •ALCOHOL - No alcoholic beverages may be brought on board or consumed at any bus stop or transit facility. No person may ride the Free Ride who is visibly intoxicated and not in control of their own person.

 •ILLEGAL DRUGS - No illegal drugs may be brought on board or used at any bus stop or transit facility.

 •NO FLASH PHOTOGRAPHY OR LASER POINTERS - Items that may blind the operator are not permitted to be used on board or at bus stops. This can be considered endangering public transportation, a federal offense.

 •FOUL LANGUAGE, DISRUPTIVE BEHAVIOR - Foul language and disruptive behavior will not be tolerated. You will be asked to disembark or be denied boarding for inappropriate behavior.  We will also not tolerate any abusive behavior towards one of our employees.  If the bus has to stop to deal with inappropriate behavior, our operations are then impacted, and the police may charge the party responsible with "hindering of public transportation". 

 •WEAPONS, HAZARDOUS MATERIALS - No weapons or hazardous materials are permitted on board, at bus stops, or at transit facilities. Mention of any such items or of any type of violence is considered threatening behavior and will result in the notification of law enforcement.

 •ANIMALS - All animals are prohibited from Free Ride Services, subject to the following limited exceptions:

a. Legitimate service animals under the control of a guest with a disability as permitted by the ADA for a disability related service.

b. Small animals stored in an approved carrier under the control of a responsible guest at the discretion of the Transit Operator.

c. Any guest traveling with an approved animal may be expelled if the animal’s behavior compromises the safe operation of Free Ride Services or otherwise poses a threat to the health, safety, and welfare of the public.

 •LOITERING - Remaining on board a Public Transit Vehicle without a destination, sleeping on-board a transit vehicle, or loitering at a Public Transit Station or designated Bus Stop is not permitted.

ALL BUS STOPS ARE HAIL STOPS. The bus does not stop if no one is present at the bus stop or no one signals inside the cabin that they want off. At night, it is helpful if you open your cell phone so the light comes on and wave it back and forth so that the transit operator can better see that someone is there waiting at the bus stop.

TRAFFIC AND WEATHER PERMITTING. All departure times on our posted schedule are subject to traffic and weather conditions. If we are running behind due to conditions beyond our control, it is because we are first and foremost concerned about the safety of our guests. We apologize, but safety always comes first.

PLEASE BE ON TIME. The schedule does not allow time for us to wait at a bus stop any longer than necessary to disembark and load all passengers that are present at the bus stop. If you are further than 5 feet away from the bus stop, we are unable to wait. We will not allow someone to hold the bus for an incomplete boarding party. 

FIXED ROUTE. The Free Ride is a fixed route transit system. By Federal Law, we are prohibited from picking up or disembarking any passenger anywhere that is not a designated bus stop. Once we pass a bus stop, we cannot stop the bus until the next designated bus stop by federal regulations.


For any questions related to our Transit System Use Policies or Procedures, contact the Free Ride at (970) 547-3140.